More than 60% of consumers regularly use on-demand food delivery apps to order their favourite meals. These applications provide value to users and increase the revenue of food delivery businesses.
With these apps, consumers can order food while sitting at home and receive it at their doorstep in minutes. The demand for on-demand food delivery apps is increasing. Hence, entrepreneurs want to step into this industry and build a food delivery app.
Having food app ideas isn't only enough to achieve success in the industry, you need to know about some essential features also to meet user's needs. In this blog, we'll be discussing some top features that should be considered during on-demand food delivery app development.
Real-Time GPS Tracking To Increase Customer Satisfaction
The most important feature of an on-demand food delivery app is real-time GPS tracking. A food delivery app development company can help you add this feature to provide the ability to track the order once the delivery partner accepts the order which helps the consumers track whether the order is on the way or how far the delivery partner has reached. This feature also ensures that the food is delivered at the right location and time. It leads to an increase in customer satisfaction and reliability.
1. Easy and Secure Payment Options
Cyber attackers explore new ways to attack the food delivery app. Keeping food tech trends is compulsory while developing payment options. You need to protect customer's sensitive data and deliver a safe environment for online ordering.
A food delivery app development helps you integrate various payment options such as QR codes, debit and credit cards, UPI payments, online banking, digital wallets, and cash on delivery. Providing an easy and secure environment for payment enhances user experience and helps users trust the application.
2. User-Friendly Registration To Make Account
Providing a simplified registration process with quick sign-ups is beneficial for acquiring new customers for your on-demand food delivery app. This feature allows users to register using their social media accounts like Facebook or Google. It eliminates the need to fill out lengthy forms. Remember to keep the steps short and maintain a clean design.
3. Seamless and Intuitive Menu To Choose Desired Food
The must-have feature for your on-demand food delivery app is a seamless menu display. You need to divide the menu into well-defined food categories like appetizers, main courses, desserts, and snacks. This feature makes it easier for consumers to navigate and find their desired food.
It's important to include images related to the categories and clear pricing information for each item. It's crucial to remember some more features during food delivery app development and these are; recommended food sections, search and filter options, and easy add-to-cart functionality.
4. 24/7 Customer Support To Increase Reliability
Reliable on-demand food delivery should have advanced customer support features because they can increase the reliability of customers. You can add features like chatbots to allow users to quickly engage with the support team and get proper support and guidance to solve their problems.
If you include automated chatbots, then you may need to increase the food delivery app development cost. However, these chatbots enable the fastest query responses which enhance customer support and increase reliability.
Final Words
As the on-demand food delivery app market is growing, having essential features in your app is necessary to stay competitive. From Real-Time GPS Tracking to 24/7 Customer Support, these features enhance reliability and provide a seamless user experience.
These innovative features are essential to make your application relevant, and customer-friendly and stay ahead of the competition. However, remember to partner with a top food delivery app development company to include these features.